Status updates | GroupClaes Incidents and maintenance reported on status page for GroupClaes https://status.groupclaes.be/ https://d1lppblt9t2x15.cloudfront.net/logos/4f7f62df9fd30daaafaeeb78138af1a4.png Status updates | GroupClaes https://status.groupclaes.be/ en Maintenance: Critical docker maintenance https://status.groupclaes.be/maintenance/1055389 Mon, 07 Sep 2026 12:04:06 -0000 https://status.groupclaes.be/incident/1055389#99b30221db8dc9e72a86fdbc33bf0c76108695f4eb29a41d644f638e4f89b577 Maintenance Docker hosts maint Maintenance: Firewall maintenance https://status.groupclaes.be/maintenance/1041054 Sun, 30 Aug 2026 09:30:00 -0000 https://status.groupclaes.be/incident/1041054#6c78ee357965981c8e748f2601c6f36aacc788711f43b7350d745d8a2dd5b0c0 Maintenance Firmware upgrade on firewall backbone Loadbalancer migration after update caused outage https://status.groupclaes.be/incident/834040 Thu, 26 Feb 2026 11:17:00 -0000 https://status.groupclaes.be/incident/834040#9e8ee054261b9f982f5630d0a80bd59bfce838a0177f6379a4a21016fd6f866e Incident MetalLB gave compatibility & reliability issues after upgrading the Kubernetes services. Migrating MetalLB load balancing & IP advertisement to Cilium resolved the issue. Loadbalancer migration after update caused outage https://status.groupclaes.be/incident/834040 Thu, 26 Feb 2026 10:19:00 -0000 https://status.groupclaes.be/incident/834040#0eb835885c6f74c4dcd3203797fcb901e7e1fdfa5874781b38716133dc4416bc Incident MetalLB gave compatibility & reliability issues after upgrading the Kubernetes services. Login currently unavailable https://status.groupclaes.be/incident/784324 Thu, 11 Dec 2025 08:25:00 -0000 https://status.groupclaes.be/incident/784324#e58af85d94ea711bceb7c10f3294da34c8f8f8d597ed98f32c37d0790442b4f1 Incident All issues have been resolved Login currently unavailable https://status.groupclaes.be/incident/784324 Thu, 11 Dec 2025 08:09:00 -0000 https://status.groupclaes.be/incident/784324#0a05a83c13573578f52811271dd37638d05013b6f3b272fe77e55ffc92bf2671 Incident Login and register are unavailable due to frontend downtime, all running sessions will remain active as the backend systems are still operational. Frontends unreachable https://status.groupclaes.be/incident/738366 Mon, 06 Oct 2025 08:52:00 -0000 https://status.groupclaes.be/incident/738366#52c5bf430c73872e673102f80678194e6bc606eeef944dd5eb39449a09c3ca9f Incident See previous message Frontends unreachable https://status.groupclaes.be/incident/738366 Mon, 06 Oct 2025 07:48:00 -0000 https://status.groupclaes.be/incident/738366#ee32ee0d6d3471e89e688c1de03e8f23fbdcaa91766e833e1afd4acc93b58289 Incident Due to a misconfiguration in our health-checks all frontend services were wrongfully marked as unhealthy and were taken down by our load-balancer. First symptoms: 9:48 CEST, partially resolved: 10:12 CEST fully resolved: 10:52 CEST Maintenance: ISP Fiber upgrade https://status.groupclaes.be/maintenance/710571 Fri, 22 Aug 2025 12:00:44 -0000 https://status.groupclaes.be/incident/710571#9525b03d93f2ef35ccf132da529ec1c5efe5dd41c34e1d3d57cab8d47ea15498 Maintenance Our ISP will be performing an upgrade on our fiber installation. The downtime will be limited but the actual disconnection time is still unknown. Users can't sign in and running session are terminated https://status.groupclaes.be/incident/556771 Mon, 05 May 2025 11:15:00 -0000 https://status.groupclaes.be/incident/556771#b8783626eb869e6bceba1acda1ed93c9e90a1e7a4a914784cbead48a8ac9c7dc Incident The service was upgraded automatically, the change has been rolled back to an earlier version. Users can't sign in and running session are terminated https://status.groupclaes.be/incident/556771 Mon, 05 May 2025 11:03:00 -0000 https://status.groupclaes.be/incident/556771#fab34e098d55b84354584cd213982e07f80c3f287f7baa866efc2a27ad2b2719 Incident We are currently investigating why our sign in service is down. Users can't sign in https://status.groupclaes.be/incident/556658 Mon, 05 May 2025 06:52:00 -0000 https://status.groupclaes.be/incident/556658#b1917d46103590981529e6fd7281e09348267e0108c7b57b8339d9a918fcd857 Incident We have identified the root cause, the transactional log was full. We we're unable to easily diagnose this problem due to logs not working since a new elastic update. Users can't sign in https://status.groupclaes.be/incident/556658 Mon, 05 May 2025 06:38:00 -0000 https://status.groupclaes.be/incident/556658#42afeb1106fc2cc9975b7ef794d97d34f83097b9e5dc2dee165bd5f0e6057d01 Incident Users can't create new login session, the root cause has not yet been identified. Services unavailable https://status.groupclaes.be/incident/550340 Thu, 24 Apr 2025 10:35:00 -0000 https://status.groupclaes.be/incident/550340#1238e70fda77f65f295c2e299f0c4dcb2f332a302c59cf5f3f5b75c7db4dc3d4 Incident The provider has fixed the underlying issue and all applications are operating normally. Services unavailable https://status.groupclaes.be/incident/550340 Thu, 24 Apr 2025 10:00:00 -0000 https://status.groupclaes.be/incident/550340#f803f805412e3d8b920767c867476eb74fa6e80a6a46dc4486d56a04c6e36dde Incident Due to internet connectivity issues originating from our ISP all hosted services are down Maintenance: Firewall system maintenance https://status.groupclaes.be/maintenance/433413 Mon, 23 Sep 2024 07:46:53 -0000 https://status.groupclaes.be/incident/433413#96e838a9d5a839c997210c635f1fc1096205380befa17c6e98d874638ad5d442 Maintenance All services will be affected by the planned upgrade of our firewall system. Maintenance: Firewall system maintenance https://status.groupclaes.be/maintenance/415942 Mon, 19 Aug 2024 09:45:00 -0000 https://status.groupclaes.be/incident/415942#b01681bc6a67ba423373044f9300f1fd89e086df673c5ac57420b4e6e78d7d67 Maintenance All services will be affected by the planned upgrade of our firewall system. Product page resources are unavailable https://status.groupclaes.be/incident/326279 Thu, 15 Feb 2024 15:56:00 -0000 https://status.groupclaes.be/incident/326279#b1a32f98baad80c94e85fef2d8297806ac82713e7abe56ec1639d35d35038e0d Incident As previously mentioned this has been fixed... Fixed in release build v1.0.1 https://status.groupclaes.be/incident/326565 Wed, 14 Feb 2024 06:49:00 -0000 https://status.groupclaes.be/incident/326565#65f63ce218177c6b2fe819b180f24b60e62dd8c42121c8d405fe9ca442d297d5 Incident Some services were not correctly updated to PCM v4 causing response model mismatches. Product page resources are unavailable https://status.groupclaes.be/incident/326279 Tue, 13 Feb 2024 15:42:00 -0000 https://status.groupclaes.be/incident/326279#0c75a8190afbca8a01dd74c4cd9f3048a39fdbf83440ae6bb3d1792fdb3758d5 Incident The product page does not show attachments or/and high quality images Users cannot authenticate https://status.groupclaes.be/incident/326220 Tue, 13 Feb 2024 12:44:00 -0000 https://status.groupclaes.be/incident/326220#2e526e74c9e28b3a1933fa385478ededde734a31f39c015083adbe0d57d8c734 Incident Issue in apsync has been fixed, all users active in last 365 days have been reactivated manually. Users cannot authenticate https://status.groupclaes.be/incident/326220 Tue, 13 Feb 2024 10:30:00 -0000 https://status.groupclaes.be/incident/326220#628e530562c96ad42f6482660fd3705bb2d4aeec5fdb44e47ccfdbbd74a76001 Incident Due to changes in the apsync users are getting falsely marked as inactive GroupClaes is down https://status.groupclaes.be/incident/251904 Mon, 28 Aug 2023 17:36:40 -0000 https://status.groupclaes.be/incident/251904#bf7c2c51184ffc580bad6778f9bbd9c95c06c485ff211e9560a2b51e5158ed95 Incident GroupClaes recovered. GroupClaes is down https://status.groupclaes.be/incident/251904 Mon, 28 Aug 2023 17:30:10 -0000 https://status.groupclaes.be/incident/251904#aa10ad4bf514cb45a6555d651c69e35b43d4100865b634a47923cfbe0d944447 Incident GroupClaes went down. Database performance degraded https://status.groupclaes.be/incident/250110 Thu, 24 Aug 2023 13:15:00 -0000 https://status.groupclaes.be/incident/250110#f5e48d3360ed6aea2b8d06b5e30738afef2028855ea0d3df89d628aa1f2ded4f Incident The new service is now available some data is still missing as it is being generated Database performance degraded https://status.groupclaes.be/incident/250110 Thu, 24 Aug 2023 12:13:00 -0000 https://status.groupclaes.be/incident/250110#bf33f9ff04d8a15117e83e586d6ffbb9ec3c5b82b18f339c8dcd112f84259c9e Incident The webshop dashboard page has been updated to point to a newly created endpoint which will become available this evening. Database performance degraded https://status.groupclaes.be/incident/250110 Thu, 24 Aug 2023 10:30:00 -0000 https://status.groupclaes.be/incident/250110#e0c61f30b72128a5ce2980c2db6e48314e7d01df944d1cf6188b27a8539f4894 Incident We have identified the service causing service degradation and will temporarily disable it. The dashboard page will be unavailable until further notice. Database performance degraded https://status.groupclaes.be/incident/250110 Thu, 24 Aug 2023 10:05:00 -0000 https://status.groupclaes.be/incident/250110#e5982df4a217dc0492b6b54318cf057d6e7d247e172249f521fb7af4a5d71255 Incident The webshop is currently running slow due to database performance issues, we are currently investigating the problem Products are not available https://status.groupclaes.be/incident/248537 Mon, 21 Aug 2023 07:06:00 -0000 https://status.groupclaes.be/incident/248537#3dcdb4fb4382ab010f6291d8a622c7c77bc360b14c6e81654db16ac27ed668c1 Incident The issue has been resolved, products are available again. Products are not available https://status.groupclaes.be/incident/248537 Mon, 21 Aug 2023 07:02:00 -0000 https://status.groupclaes.be/incident/248537#49ff0c9dd4ab449f1f1479ac4c0a12fd2cc0e349ce5708f6b035d91f79b05a66 Incident Currently products are not available due to a product exception database lockup. Login is unavailable https://status.groupclaes.be/incident/247852 Sat, 19 Aug 2023 10:04:00 -0000 https://status.groupclaes.be/incident/247852#871bdf8fe4a8c940101c8aaf12623d1b549c20ed53c18c15bc9294a500ebf684 Incident The incident is resolved. Login is unavailable https://status.groupclaes.be/incident/247852 Sat, 19 Aug 2023 09:58:00 -0000 https://status.groupclaes.be/incident/247852#729384d011925f0ff21635cf8480434b5c64c47adf2d0105f60d0eb41172e49e Incident We have identified the root cause of the issue. Services will be fully operational within 10-15 minutes. Login is unavailable https://status.groupclaes.be/incident/247852 Sat, 19 Aug 2023 09:34:00 -0000 https://status.groupclaes.be/incident/247852#0098a6f3731e9c7a531876516744794aa3033c5b58700954fa4d0cfb7d3b2f61 Incident The Claes Distribution Webshop is currently experiencing login problems. We're working on fixing the issue and will be back soon. MPM sync is down https://status.groupclaes.be/incident/244907 Mon, 14 Aug 2023 07:41:20 -0000 https://status.groupclaes.be/incident/244907#89ff626fb0a8a6931d96e32a0621653ae595d3d766b6613705f749c8216958a1 Incident Daily MPM sync recovered. MPM sync is down https://status.groupclaes.be/incident/244907 Sat, 12 Aug 2023 07:36:27 -0000 https://status.groupclaes.be/incident/244907#f3a61699ed335bba87111f091f983e090d1ee91b16fb33fd15b9f341090c9f07 Incident Daily MPM sync went down. Claes Machines and Brabopak APP Sync are down https://status.groupclaes.be/incident/242866 Tue, 08 Aug 2023 11:21:09 -0000 https://status.groupclaes.be/incident/242866#302ba3b2e82b4c789f8dfb15f3192fcfa4655cecb8ad15555ffb2ba42a287e24 Incident Claes Machines recovered. Claes Machines and Brabopak APP Sync are down https://status.groupclaes.be/incident/242866 Tue, 08 Aug 2023 11:15:04 -0000 https://status.groupclaes.be/incident/242866#ff4d0e626fc934a16b42b56c32e6016d828303190f75b69c27c6e34b42518b6c Incident Claes Machines went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 10:31:21 -0000 https://status.groupclaes.be/incident/241591#ffb57791ef78d51e7521f50b30b5c19405101da11dbe83eb07d113abbca5cc1f Incident Claes Distribution webshop recovered. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 10:30:31 -0000 https://status.groupclaes.be/incident/241591#149699ceaebbb4f90660b03151d49f10babe56dbc74cfe442022f22c906a5ec8 Incident Foodpartners International recovered. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 10:30:21 -0000 https://status.groupclaes.be/incident/241591#3903eaf77b59990fd35b4b5b62ddd40217ac8c15d09a74929e8425b0fa560094 Incident Claes Distribution and Claes Machines recovered. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 10:30:07 -0000 https://status.groupclaes.be/incident/241591#1efaf59446373da80f3b316cf585febedd5711f4c914220085827e1ad84d8ec4 Incident GroupClaes SSO recovered. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 10:29:34 -0000 https://status.groupclaes.be/incident/241591#89c73346514466dc65468cb6dc6302c154235f76039a7e14638ceb3cd8443af4 Incident Grup Claes EMP recovered. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 10:29:04 -0000 https://status.groupclaes.be/incident/241591#13c3028593c4daf957dea60025513a87080af758bb4d5090045c9692a79f0be1 Incident Group Claes PCM, Group Claes Portal, and Claes Distribution Budget recovered. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 10:28:47 -0000 https://status.groupclaes.be/incident/241591#c9fc92915736ab63b470118b26daff3eaf846dcf27d5f843b302794b2cbaaa62 Incident GroupClaes recovered. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 10:20:12 -0000 https://status.groupclaes.be/incident/241591#e162c4ea8202a834b5e233526cb16a4756219fb7bdbf166a5783dff7d2f62c89 Incident EV-Charging Controller recovered. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 10:19:15 -0000 https://status.groupclaes.be/incident/241591#0629a215b935b01e6f2e5ff3c22ffd423af66974f9dde5afb30e288213611d9f Incident EV-Charging Controller went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 09:50:53 -0000 https://status.groupclaes.be/incident/241591#b2dfc541b9972b96554099c034d52ca622a0f11c47729a6dd00735da32b0bd2f Incident EV-Charging Controller recovered. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 09:31:51 -0000 https://status.groupclaes.be/incident/241591#889be48200abaa5f8dcf2c29cff06f26a3b33b87df77c3c49303445eb72e8e8c Incident Claes Distribution webshop went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 09:31:17 -0000 https://status.groupclaes.be/incident/241591#59afbc4aa452aff2807d50c05064c8d33c1b426ab56ff2e24761285c8efd37a0 Incident Foodpartners International went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 09:31:08 -0000 https://status.groupclaes.be/incident/241591#78297cc049ac2618baa8ca0c3b98e6e1c8f767420d3d95cc0b167935399bb216 Incident Claes Distribution and Claes Machines went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 09:30:48 -0000 https://status.groupclaes.be/incident/241591#3004d7329f3ae05cc02eaf148363f5a8b6cdc70d9c613ea3e199f996742f1586 Incident GroupClaes SSO went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 09:30:33 -0000 https://status.groupclaes.be/incident/241591#206e5af19d3e3dff9dbf0a8d77ce98927501a1bc0ebcaa554c6bb5ea69c851db Incident Grup Claes EMP went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 09:30:00 -0000 https://status.groupclaes.be/incident/241591#d1e1506dd4bf0550bcbf8a27fb4fd06a9a3f8a1a489d7b59b30efd320269b64e Incident Group Claes PCM went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 09:29:52 -0000 https://status.groupclaes.be/incident/241591#bac9fc03c2be31f9518309453c44bd94d9b5cf427999d5648a9f84a9215b68fa Incident Claes Distribution Budget went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 09:29:42 -0000 https://status.groupclaes.be/incident/241591#59286b01ad97f0b3b36237734a88b2abd15b052578e9d0ba6a2b7b7ffcef76f4 Incident GroupClaes and Group Claes Portal went down. Claes Distribution webshop, GroupClaes, and 9 other services are down https://status.groupclaes.be/incident/241591 Sat, 05 Aug 2023 01:12:52 -0000 https://status.groupclaes.be/incident/241591#1782cd84a91a4798ccf3afc6756476646d9aa23676536a4aeaec334aaec242ce Incident EV-Charging Controller went down. MPM sync is down https://status.groupclaes.be/incident/234740 Wed, 19 Jul 2023 09:02:21 -0000 https://status.groupclaes.be/incident/234740#7000a61c1ada8c307038e21ae3a931404eaa543d10b55555f76e989a64f125e8 Incident Daily MPM sync recovered. MPM sync is down https://status.groupclaes.be/incident/234740 Wed, 19 Jul 2023 07:51:38 -0000 https://status.groupclaes.be/incident/234740#3d33e4e1abebe4d5d60a3a75d8574ba92635a5e3c8d48d391fc98e2525c0a28e Incident Daily MPM sync went down. Synchronization not scheduled https://status.groupclaes.be/incident/231954 Wed, 12 Jul 2023 10:18:00 -0000 https://status.groupclaes.be/incident/231954#4b1cc4ceda9902ba04ee288857678f8a1426cba95f3d16aff4368abeb1276208 Incident Fixed Synchronization not scheduled https://status.groupclaes.be/incident/231954 Wed, 12 Jul 2023 09:38:00 -0000 https://status.groupclaes.be/incident/231954#3a37b68ac37e32f5ef270287122206a62b6c6c543f53cde819215842f16c8699 Incident We have identified the root cause of this issue, this should be resolved within 10-15 minutes. Synchronization not scheduled https://status.groupclaes.be/incident/231954 Wed, 12 Jul 2023 09:34:00 -0000 https://status.groupclaes.be/incident/231954#fc5771470889f5410d87e59c19449c7005245cb403923a9721b90b212515434a Incident MPM Data sync is currently not scheduled to run until Thursday.